

The Dreampod Cold Plunge Barrel FLEX Only No Chiller
*In-stock items. Large items deliver curbside by freight.
Orders process in 1-2 business days; most in-stock items ship within 48 hours. Standard delivery takes 3-7 business days across the lower 48 states, free of charge. Large items (saunas, hot tubs, massage chairs) arrive by freight carrier with curbside delivery. Check your delivery within 48 hours and report any damage right away; we arrange a replacement or resolution.
Returns are accepted within 14 days for unused items in original packaging. A 20% restocking fee applies and return shipping is the buyer's cost. Damaged, defective, or incorrect items are different: report within 48 hours with photos and we replace the product or refund in full, including shipping, with no restocking fee.

Dreampod Shipping
Shipping
- Free shipping applies only to the 48 contiguous U.S. states.
- Orders are shipped within 48 hours of receiving payment.
- Standard shipping typically takes 5–8 days, depending on location.
- Shipping outside the 48 contiguous states is evaluated on a case-by-case basis.
- All shipments are curbside delivery.
- We use ABF and UPS for all deliveries.
- These terms apply only to items in stock in our U.S. warehouse.
Dreampod Return and Refund
Return & Refund Policy
- All return and refund communications are handled by the authorized retailer.
- Customers have a 30-day window from the date of delivery to return items for a refund.
- Items must be unused, in their original condition, and include original packaging.
- A receipt or proof of purchase must be included with the return.
- Once the item is received, we will inspect it and notify you of receipt. Updates on the refund status will be provided after inspection.
- If approved, a refund will be issued for the purchase price of the item, minus shipping costs.
- Customers are responsible for return shipping costs; shipping fees are non-refundable.
- A restocking fee of 20% of the sales price will be applied to cover expenses that cannot be recovered due to the return.
Dreampod Warranty
Subject to change. Updated 1 April 2026. For the most current warranty visit: https://dream-pod.com/warranty-information/

